Top 9 Questions to Ask Your Custom Home Builder

Whether you work with us or not, we want you to know what questions to ask a custom home builder before hiring them.

Building a custom home is usually an exciting and rewarding experience. It is a time when you get to create the perfect living space for you and your family. However, choosing the right custom home builder for your project is a critical first step in ensuring that the process goes smoothly and that the end result is everything you dreamed it would be.

To help you in making your selection, we’ve compiled a list of nine essential questions we think you should ask a custom home builder before you hire them to build your dream home.

1) How long have you been building custom homes in South Carolina?

Experience is key when it comes to custom home building. A builder with a long history of building in South Carolina will know the ins and outs of the local building codes and regulations. They will also have a better understanding of the local weather patterns and soil conditions, which can affect the design and construction of your home.

2) Can you provide references from past clients?

A reputable builder should be able to provide you with a list of references from past clients. Don’t be afraid to contact these references and ask them about their experience working with the builder. This will give you valuable insight into the builder’s communication skills, work quality, and ability to meet their projected timeline and agreed-upon budget.

3) What is your experience with the type of home we want to build?

Different builders have different areas of expertise. Some may specialize in traditional homes, while others may have more experience with modern designs. Make sure the builder you choose has experience building the type of home you have your heart set on. Ask to see photos of past projects that are similar to what you have in mind. This is not to say that across the board a builder couldn’t successfully build the home you’re looking for if they haven’t built one similar in the past. An experienced custom home builder can construct any type of home.

4) What is your process for working with clients?

A good builder will have a well-defined process for working with clients. They should be able to explain how they will involve you in the design process and how they will communicate with you throughout the build. It’s also important to understand their timeline for each phase of the project, from design to completion. At Icon Construction, we provide our clients with an app for access to the project in real-time.

5) How do you handle change orders?

Change orders are a common part of the custom home building process. It’s important to understand how your builder will handle them. Ask about their policy for change orders, including how they will communicate any additional costs and how they will ensure the changes are completed to your satisfaction.

6) Are you licensed and insured?

Make sure your builder is properly licensed and insured. This will protect you from any liability in the event of an accident on your property. Ask to see copies of their license and insurance policies and verify that they are up-to-date.

7) What type of warranty do you offer?

A reputable builder will stand behind their work and offer a warranty on their construction. Make sure you understand the terms of the warranty and how to make a claim if necessary. It’s also important to know how long the warranty is valid for and what it covers.

8) Do you have experience working with our preferred materials?

If you have specific materials in mind for your custom home, make sure the builder you choose has experience working with them. They should be able to provide you with examples of past projects where they have used the same or similar materials.

9) How do you handle project management and scheduling?

Building a custom home involves many different trades and suppliers. It’s important to understand how your builder will manage the project and keep it on schedule. Ask about their process for coordinating with other contractors and how they will ensure that the project stays on track.

Wrapping Up Questions to Ask a Custom Home Builder

Building a custom home is a major investment, both financially and emotionally. It’s important to choose the right builder to make sure the process goes smoothly and the end result is everything you dreamed it would be. By asking these nine essential questions, you’ll be well on your way to finding the perfect custom home builder for your South Carolina dream home.

Contact Icon Construction:

Call us at 843-814-0094 or email us at